Infotechdirect Ltd Privacy Notice
Please read this privacy notice carefully. If you are using
any our services, by continuing to do so, you indicate your agreement to our
use of your personal information as set out in this privacy notice.
Infotechdirect Ltd as a data controller
Infotechdirect Ltd is a data controller under the UK General Data Protection Regulation
(GDPR) and the Data Protection Act 2018. Our legal name is INFOTECH DIRECT LIMITED.
Our head office address is:
6 Springwood Drive
How to contact us
Contact details of our Data Protection Officer
Dr Chris Savage
Why we process your data
We process information in relation to the functions necessary to enable us to provide you with a service in accordance with our contract with you.
We may ask you for information including your name, business address, contact telephone numbers and email addresses. We may also ask you for other information that relates to the products and services we provide.
We may use your information to enable us to develop new products, services, features, and functionality.
We may use your information for marketing and promotional services, where we have additional products or services to offer.
Legal basis for processing personal data
Article 6(1)(b) – processing is necessary for the performance of a contract to which
the data subject is party or in order to take steps at the request of the data subject
prior to entering into a contract.
Who we share your data with
We may share your information with 3rd parties, such as software or equipment vendors, where this is necessary for them to provide support services to you or to Infotechdirect.
We may provide information, in response to properly made requests, for the purposes of the prevention and detection of crime, and the apprehension or prosecution of offenders, and where authorities or governing bodies require access for investigations. We may also provide information for the purpose of safeguarding national security. In either case we do so in accordance with the Data Protection Act 2018. We also provide information when required to do so by law, for example under a court order, or in response to properly made demands, under powers contained in legislation.
We do not share your personal information with other companies for marketing purposes in order for them to contact you with details of other products or services you may be interested in.
How long we retain your data
Unless there is a specific legal requirement, we will only retain your data for the duration of the contract to provide you with services.
Right of access
You have the right to obtain a copy of personal data that we hold about you and other
information specified in the GDPR, although there are exceptions to what we are
obliged to disclose.
Right to rectification
You have the right to ask us to rectify any inaccurate data that we hold about you.
Right to erasure
You have the right to request that we erase personal data about you that we hold.
This is not an absolute right, and depending on the legal basis that applies, we may
have overriding legitimate grounds to continue to process the data.
Right to restriction of processing
You have the right to request that we restrict processing of personal data about you
that we hold. You can ask us to do this for example where you contest the accuracy
of the data.
Right to data portability
You have the right to receive any personal data that you have provided to us in electronic format and to transfer it to another data controller.
Right to object
You have the right to object to processing of personal data about you on grounds
relating to your particular situation. The right is not absolute, and we may continue to
use the data if we can demonstrate compelling legitimate grounds.
We take any complaints about our collection and use of personal information very seriously.
If you think that our processing of personal information is misleading or inaccurate, or have any other concern about our data processing, please raise this concern with our Data Protection Officer in the first instance. Contact details included in this document.
Alternatively, you can make a complaint to the Information Commissioner’s Office:
Report a concern online at https://ico.org.uk/concerns/
Call 0303 123 1113
Write to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF